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Our terms and conditions

1. These terms

What these terms cover. These are the terms and conditions on which we supply software to you, whether these are services or digital content.

Why you should read them. Please read these terms carefully before you join our site or purchase our Services. These terms tell you who we are, how we will provide Services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

We may make changes to these terms. We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 28 November 2024.

2. Information about us and how to contact us

Who we are. We are Codot WLL, a company registered in the Kingdom of Bahrain under commercial registration number is 153511 and our registered oMice is at OMice 211, Building 120, Road 3803, Block 338, Manama, Bahrain (hereinafter referred to as “we”, “us”, or “our”)

How to contact us. You can contact us by emailing our customer service team at hello@codot.me

How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us when joining.

“Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.

3. Other terms that may apply to you

These terms refer to the following additional terms, which also apply to your use of our site. By accepting these terms, you accept all the following terms as well:

Our Privacy Policy . See further under how we use your personal information.

Our Cookies Policy , which sets out information about the cookies on out site.

4. Our contract with you

How we will accept your purchase. Our acceptance of your purchase will take place when you choose which Service you want and pay for it, you will receive a confirmation from us that the purchase has been made and the duration you purchased the Service for, at which point a contract will come into existence between you and us.

5. Our Services

Service. By joining our site, you will be able to purchase digital signage solutions “Services”). To find out more about our Services and subscription packages please visit: https://codot.me/pricing/

Use of Service. Subject to your payment of the subscription fee, you will be granted a limited, non-exclusive, non-transferable and revocable license to use the Service for the duration of the subscription period for its intended purpose.

Availability. The Service shall be available to you 24 hours a day, seven days a week, excluding:

  • scheduled maintenance where we will use reasonable endeavors to undertake during out of work hours, however, it may be undertaken during working hours;
  • emergency maintenance; and/or
  • downtime caused in whole or in part by Force Majeure.

We shall use reasonable endeavours to notify you in advance of scheduled maintenance, but you acknowledge that you may receive no advance notification for any schedule maintenance, emergency maintenance, and/or downtime cause by Force Majeure.

Prohibited use. The right to use the Service permitted herein does not permit you, to:

  • copy, cut and paste, email, reproduce, publish, distribute, redistribute, broadcast, transmit, modify, adapt, edit, abstract, create derivative works of, store, archive, publicly display, sell or in any way commercially exploit any part of the Service.
  • use the Service to provide outsourced services to third parties or make it available to any third party or allow or permit a third party to do so;
  • combine, merge or otherwise permit the Service (or any part of it) to become
    incorporated in any other program, nor arrange or create derivative works based on it;
  • attempt to decompile the underlying software (or any part of it) that is used to provide the Service; and
  • to observe, study or test the functioning of the underlying software (or any part of it) that is used to provide the Service
6. Price and payment

Where to find the price for the Service. The price of the Service (which includes VAT) will be the price indicated on the subscription pages, or any other price we may agree with you in writing, when you proceed to making the payment. Most of our Services are subscription based, we are entitled to increase or decrease the subscription fee at any time, accordingly, you will be obliged to pay the updated subscription fee detailed on our site, unless you have already paid for the Service in full before the change in fee takes place. To find out more about our Services and subscription packages please visit: INSERT LINK TO PRICING. https://codot.me/pricing/

We will pass on changes in the rate of VAT. If the rate of VAT changes between your payment date and the date we supply the Service, we will adjust the rate of VAT that you pay, unless you have already paid for the Service in full before the change in the rate of VAT takes eMect.

When you must pay and how you must pay. We accept payments with standard debit and credit cards (Master and Visa) or any other form of payment show on our site.. When you must pay depends on the subscription package you are purchasing:

  • For monthly subscriptions, the subscription fee will be debited from your credit
    card or debit card at the end of each month. You will receive an email with the
    payment confirmation.
  • For quarterly subscriptions, the subscription fee will be payable at the beginning of each quarter, you will make the payment for the first quarter, after that, the subscription fee will be debited from your credit card or debit card at the start of each quarter. You will receive an email with the payment confirmation.
  • For yearly subscriptions, the subscription fee will be payable in full once you purchase the yearly subscription, you will make the first payment, after that, the subscription fee will be debited from your credit card or debit card at the start of each year from the date of subscription. You will receive an email with the payment confirmation.

Refund. All payments will stop once a subscription has been cancelled or terminated, any payments already made are non-refundable.

Payment disputes. If for any reason your credit card or debit card is debited after you have cancelled a subscription, please report the matter to our team by sending an email to: hello@codot.me. All disputes must be reported withing thirty (30) days, otherwise, they will be barred.

7. Cancelling your subscription

You can always end your subscription. You can cancel your subscription at any time by logging into your account and cancelling your subscription. When your subscription is cancelled, the last day will be the day after the current subscription ends.

8. Our rights to end the contract

We may end the contract when you breach it. We may terminate the contract at any time by writing to you if:

  • you commit a material breach of these terms and such breach is not remediable;
  • you commit a material breach of these terms which is not remedied within thirty
    (30) days of receiving written notice of such breach; or
  • any consent, licence or authorisation held by you is revoked or modified such that you are no longer able to comply with your obligations under these terms or access and use the Service.

You must compensate us if you breach the contract. If we end the contract in the situations set out in clause 8.1, any subscriptions payments already made will be considered as compensation for such breach. If your subscription is about to end, the compensation payable by you shall be equivalent to three (3) times the subscription fee paid to us.

9. If there is a problem with the Service

How to tell us about problems. If you have any questions or complaints about the Service, please contact us. You can write our customer service team at hello@codot.me.

10. Intellectual Property Rights

All Intellectual Property Rights in and to the site or any part of the Service belong to and shall remain vested to us. For the purpose of these terms, “Intellectual Property Rights” means any and all copyright, rights in inventions, patents, know-how, trade secrets, trade marks and trade names, service marks, design rights, rights in get-up, database rights and rights in data, semiconductor chip topography rights, mask works, utility models, domain names and all similar rights and, in each case, whether registered or not, whether vested, contingent or future, and wherever existing.

You acknowledge and understand that the Service contains confidential and proprietary information and you shall:

  • not provide or otherwise make any of the Services available for any reason to any
    other person except as permitted by these terms or otherwise in accordance with
    express written authority sign by us;
  • keep confidential the Services and limit access to the same to those of your representatives who either have a need to know or who are engaged in the use of the Service;
  • maintain an accurate and up-to-date record of the number of instances of the Services installed which are in use by yourself and of users and representatives in each environment; and
  • use your reasonable endeavours to ensure that all relevant representatives are advised that the Service constitutes our confidential and proprietary information and that all Intellectual Property Rights therein are our property and that they owe us a duty of confidentiality.
11. User generated content

Using your User Generated Content. You shall have the right to upload content, including, without limitation, images, text, posts, content, comments, videos and/or audio (“UGC”). You shall not use or upload Infringing Data on the site and/or Service. For the purposes of these terms “Infringing Data” means UGCthat: (i) infringes applicable law(s); or (ii) infringes any third-party Intellectual Property Rights; or (iii) includes any material which is obscene, indecent, seditious, oMensive, defamatory, threatening, liable to incite racial hatred, menacing or blasphemous.

We do not claim ownership of your UGC, but you grant us a license to use it. You retain all ownership rights to your UGC, however, by submitting it, you hereby grant us a royalty-free, non-transferable, non-exclusive licence for the term of your subscription to use your data to the extent necessary to perform the Service.

Moderation and removal. We reserve the right, but have no obligation, to review, monitor, and moderate your UGC. We may remove or refuse to display any UGC for any reason at our discretion.

Disclaimer and limitation of liability. We are not responsible for UGC and do not endorse any UGC. We make no warranties, express or implied, regarding the accuracy or reliability of any UGC posted on our site.

12. Indemnification and liability

Indemnification. You agree to indemnify, defend, and hold us, our aMiliates, and representatives harmless from and against any and all claims, liabilities, damages, losses, or expenses arising out of your submission of you UGC, violation of these terms, or infringement of any third-party rights.

13. Force majeure

For the purpose of these terms “Force Majeure” shall mean any event or circumstances (whether arising from natural causes, human agency or otherwise) beyond the control of the parties hereto including, without limitation, (in so far as beyond such control but without prejudice to the generality of the foregoing expression) strikes, lockouts or other labour disputes, shortage of labour or materials, riot, civil commotion, fire, flood, drought, loss or delay at sea, breakdown or war (whether declared or not) or legislation in any jurisdiction rendering the performance of the obligations in these terms impossible.

14. We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal oMence under the laws of the Kingdom of Bahrain. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

15. We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources

16. You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@codot.me.

17. No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any of the Services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):

  • Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services
    accessed via the same.
  • Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
18. How we may use your personal information

How we may use your personal information. We will only use your personal information as set out in our Privacy Policy https://codot.me/pricing/

19. Other important terms

We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organization.

You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its term.

If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and eMect.

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of you breaching this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Which laws apply to this contract and where you may bring legal proceedings. These terms and any dispute or claim arising out of, or in connection, with, it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of the Kingdom of Bahrain. The courts of the Kingdom of Bahrain shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, these terms, its subject matter or formation (including non-contractual disputes or claims).